HERO PM: Power in Partnerships

We’ve all seen that companies who try to do everything, rarely do anything with excellence. HERO PM serves its members by partnering with companies who provide excellence in their area of focus – and integrates them into one easy-to-use package. Our strategic partnerships enable us to offer more features, tools and solutions that help our members focus their time and energy on what

Did You Know? HERO PM Features that Will Change Your Business.

While talking to some of our members at the NARPM® convention, we found that a few people were unaware of all the features and tools available in their system package. So we thought we’d bring to light some handy features that you also may not know about…but will make you happy when you do! Many of

FAQ: I’ve heard that prospective tenants can text from my yard signs, and I can capture their contact info. How does this work?

With HERO PM’s Text Response, you can add a text code to your yard signs, window displays, flyers and other printed marketing material. Then, when prospective tenants want information on the property, they text “rental” plus the code listed on your sign/flyer to 313131, and receive an immediate text response with the property’s basic details, the Leasing Agent’s

FAQ: How do I create a custom header for my reports?

Create a custom report header (and footer) in Configuration > RP Preferences > Custom Report Header (A, B or C). Configure up to three custom report headers (and footers) for the Available Listings and Inventory reports. Use the editing tools to customize the report by formatting your message, inserting links, adding images (like your company logo), or even

FAQ: Why do I need to avoid using special characters in the tag line and remarks fields in my listings?

Including special characters in the tag line and the remarks fields of a listing can cause feed issues with our partner sites. Some exceptions to this rule are exclamation points and parenthesis, which do not cause feed issues. However the tilde (~), dashes, dollar signs, and number signs are a few of the examples that do cause

Post Your Listings Once, View them Everywhere with HERO PM Listings Systems.

HERO PM boasts the largest syndication and distribution system in the industry with our revolutionary “post once, view everywhere” listing strategy. Using our Listings systems, our members post a listing once and it is displayed on their company website, our vast network of HERO PM sites and it is exported to our listing partner sites. Our partners

Top Tips to Marketing your Listings Effectively!

We’ve put together a list of our top tips to successfully market your listings. From adding a minimum number of photos to your listing, to including text codes on your signage, these tips will help get your listings viewed by more people, and rented quicker! Get maximum internet exposure…HERO PM has the largest syndication/distribution list in

The Video Walkthrough…Worth (more than) a Thousand Words!

One of a property manager’s most time intensive activities is showing properties. One of the easiest ways to reduce vacancy time and ensure that your time is well spent is to include a video walkthrough of your listing. Think of a video walkthrough as an online walkthrough of the property in which you show everything that

FAQ: After I’ve made a listing active, when does it show up on the listing partner sites?

Once you’ve added a listing and made it active, it is included in our listing partner feed that evening. It is the partner sites’ responsibility to include these listings in their databases according to their own processing rules. In all cases, the partners commit to adding the listings within 72 hours after our submission –

Closing the Deal: The Owner Listing Appointment

Tools and recommendations for taking your leads and converting them to clients.  At the listing appointment, the goal is to show owner prospects why you’re the best choice for their property management needs. Owners want to know how you’re going to help preserve their investment, maximize their cash flow, and communicate effectively with them. The property manager