FAQ: What is the difference between User and Agent accounts?

Agent accounts are for managing/leasing agents who manage their own portfolio of properties. Or, in cases where a team manages properties, the Agent can be a team. Agents and Users share similarities, in that they both have a logon and authorizations. However, only Agents can have properties and profiles assigned to them. Once a record is assigned to

FAQ: How do my owners link their online accounts?

After the owner has created and verified their account (either through the portal on your website, or MyRentalHome.com), they will link the profile that you’ve set up for them in your Control Panel. For owners to link their profile accounts, you will need to provide them with the following information contained in the Owner Letter that