You’ve got to collect money from your occupants, and your occupants want to pay online. In some cases, your occupants want to automate this with a set-it-and-forget-it solution. For all this and more, HERO Harmony has you covered, and it’s better than what you’ll find anywhere else. When accepting online payments with Harmony, there’s no…
Whether you have one rental unit or one million, you need to get quality, qualified tenants. It’s one thing all landlords and property managers need, over and over again. Harmony solves the problem of marketing your unit through its myriad vacancy management and marketing solutions. It also solves the problem of communicating with prospects, scheduling…
In property management, there are times where we need specific approval from an owner or association before paying an invoice on their behalf. In other cases, we may require internal review of invoices before they can be paid. This may depend on who the invoice is for, what it’s for, or how much it’s for.…
Harmony covers a lot of options in your occupant agreements, like renting a storage space or garage along with a condo, adding a golf membership to a vacation reservation, or adding a paid reserved parking space to a rental. However, there are a lot of things you may provide outside the box, and Harmony has…
Many are surprised to learn one of the first benefits of Harmony: the software cost doesn’t break the bank. The reason is simple. When HERO PM was started over 25 years ago, our foundational mission was to improve the lives of property managers. This continues to this day. This mission means we don’t work to…
It’s a great day when someone finds you or your listings online and begins an interaction. So often, though, a person is not on your website when they discover you. They’re driving past one of your properties, or seeing a print ad somewhere, or doing something other than browsing the internet. In the olden days,…
Many HERO PM members have been using a version of HERO Legacy that’s quite old, and are ready to transition their account to the latest edition of HERO Harmony. There are a few things you probably want to know as you make this change. In no particular order: Harmony is Modern Like Legacy, Harmony is…
Good landlords and property managers understand the value of their occupants, and treat them with the dignity and respect that they deserve. However, not all are good, and that’s where legislation shows up. One common piece of legislation we’ve seen popping up all over is often referred to as a “Tenants’ Bill of Rights”. Your…
Have you ever assigned a work order to a vendor, then woke up at 3 o’clock the next morning wondering if they’ve received it and are going to do the work? You may have become one of those property managers who solves this conundrum by assigning the work order, then calling the vendor to let…
Whether it’s a property showing, a lease signing, a meeting with a prospective or current owner, a meeting with a vacating tenant, or meeting a vendor on-site to coordinate maintenance, a big chunk of your week can be taken up with appointments. To make these appointments go smoothly, you’ve probably found it beneficial to remind…
