Have you ever assigned a work order to a vendor, then woke up at 3 o’clock the next morning wondering if they’ve received it and are going to do the work? You may have become one of those property managers who solves this conundrum by assigning the work order, then calling the vendor to let them know, leaving a voicemail, then sticking a post-it note to your monitor to remind you to check back in with the vendor. This is a lot of work to solve a simple problem.
With Harmony, each work order can include an accept link, allowing the vendor to just click or tap, review the work order, and then easily accept, reject, or request rescheduling of the work. Once they’ve done this, you receive an alert that will guide you through the next steps, based on their response.
From now on, you can sleep easily, knowing that one click on a work order has provided the vendor with everything they need, and one click from them provides you with everything you need. Eliminate all the unnecessary back-and-forth with the automated tools built right in to your Harmony account.