First of all, welcome to HERO PM! We offer many options to help you learn your new systems, and are always available to answer any questions that you have.

Most of the available resources are found in your Control Panel under the Help tab. From here, you can access our Online Help Guides (recently updated!) and view our video tutorials (also new!), which include system setup instructions and configuration walk-through’s for various tools, options, settings, etc. You can also register for free webinars on our systems facilitated live by our Member Support Specialists. Click Register for Training in the Help tab to view our training dates/times and register for upcoming training class.

Of course, our live support staff is always available to help you! Use the contact form in Configuration > Contact Member Support to request assistance, or call us at 800-770-HERO (4376).