New and Improved HERO Help Sessions

Do you wish that there was a training class for HERO PM that would let you get help with the parts of the system that are troubling you? Would you like to interact with other HERO PM users in the industry so that you could share best practices? You are in luck!! We are switching

5 Ways HERO PM Makes Your Life Easier

Running a business takes a lot of effort, there are so many working parts that can make or break your success. HERO PM is dedicated to making the lives of property managers everywhere easier by offering user friendly solutions created solely with your property management business in mind. Using the right tools can make a

What’s Going on With Craigslist?

  In early 2013, Craigslist started posting warnings about new posting rules. They determined that in certain categories, they would no longer permit stylized ad templates, including images. In late October, they imposed these restrictions on their real estate categories in most regions, and gave every indication this would be the new standard for all

The Evolution of the Web…Is Your Website Evolving With It?



Technology changes rapidly, and keeping up with the latest and greatest is a challenge. In the world of the Internet, the technology for websites is constantly changing, and the way people interact with the web is continually morphing. The result? Your website may hurt your business more than it helps. Like it or not, an out-of-date

System Highlights: Setting Up Clients Online

The RP Management system provides many tools and features to make your life easier, and your rental office efficient. One such tool is Online Portals, which allows you to provide clients secure online access to view statements, documents and activity, make online payments, submit online work requests (tenants), authorize work requests (owners) and more. There are many benefits to using

Member Spotlight: Sandra Burkhamer

We had the pleasure of interviewing Sandra Burkhamer this month, the owner of Burkhamer Property Services in Montesano, WA. With over 30 combined years of experience in the property management and real estate fields, Sandy uses her knowledge and expertise to provide quality service to her owners and tenants. As a member of NARPM®, she has achieved the MPM® (Master