Have you ever assigned a work order to a vendor, then woke up at 3 o’clock the next morning wondering if they’ve received it and are going to do the work? You may have become one of those property managers who solves this conundrum by assigning the work order, then calling the vendor to let…
Sometimes maintenance is simple. Sometimes it’s not. In a simple case, a tenant submits a Work Request with a nice explanation and video of their issue. You generate a Work Order, assign a vendor, and send out the system template email. The vendor completes the work, clicks the loginless link to report work is complete,…
Working with vendors is one of the most important components of property management. Harmony provides a ton of tools to effectively manage vendors and their work. One of these tools gives you a simple way to ensure vendors are compliant with your requirements, which may be laws or simply policies. For any vendor, you can…
All of your units have appliances, and you’re often responsible for maintaining many of them. Some of them have warranties. It’s often your job to keep all of this straight. Harmony provides a simple solution for appliance maintenance. Start by recording your appliances in the unit’s Maintenance view, in Appliances & Routine Maintenance. You can…
