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Understanding Harmony: What the MFA?!?
We take the security of your Harmony account and data seriously. Statistically, your biggest security risk comes from poorly protected passwords (including sharing passwords, and using the same password across multiple sites), and shared user accounts. You should never allow two different people to share one user account. In Harmony, you can have as many…
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Understanding Harmony: Apartments Together
Many of the units you manage may be related. Whether it be an apartment, townhome, or condo complex, or any other situation where units are similar, Harmony makes it easy to enter and update listing and unit information. If your units are standalone, like single-family homes, you can skip the property relationship and enter the…
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Understanding Harmony: Message for You, Sir!
Harmony’s communication (CRM) tools are powerful and fully integrated with every aspect of your property management software. We’ve previously covered how easy it is to automatically notify owners, tenants, and vendors of actions that occur on their account, like a new invoice or an upcoming inspection. When you communicate with someone you do business with,…
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Understanding Harmony: A Warning About Your Wolf
Pets and pet policies are a big part of your property management business, and Harmony helps you with this in a way no other software does. Your Standard Policies, Programs, & Disclosures give you a place to add a standard policy that applies to all units. Each listing allows you to specify the pets considered…
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Understanding Harmony: I’m Still Here!
Keeping in contact with owners, tenants, and vendors is an essential element of keeping your business stable and growing. Harmony gives you all the tools to stay in communication with everyone you do business with. It’s easy to notify your owners, tenants, and vendors when something happens pertaining to them, and you can even make…
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Understanding Harmony: Where’s My Worker?
Maintenance management is a big part of Harmony, with dozens of different tools to simplify and streamline maintenance in your property management business. One oft-asked question is, “Where’s my worker?” FedEx knows where every truck is at all times. You have a similar strength when you require vendors to use your Harmony Job Log. When…
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Understanding Harmony: Advance Application and Abandonment Awareness
Rental applications are a big part of your property management business, and Harmony provides the most powerful rental application system available. When configuring your online application, you have the ability to add all the questions you want to ask, along with powerful options to provide on-screen question help, make an answer required, choose the available…
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Understanding Harmony: Smoke Out the Socialite
With so many of the people we do business with having a social media presence, it makes sense for us to be able to find people by social media contact when other contact methods fail. In Harmony, each person has a profile with 4 structured fields for phone contacts and 3 structured fields for email…
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Understanding Harmony: The Ducks are Disordered
Keeping your ducks in a row is easy with Harmony. One powerful tool to help is the Concerns Report. You can run a concerns report on any owner, tenant, or vendor, or run it on all of them at once. The concerns report will show you everything that you might be concerned about for a…
