Category: Harmony
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Understanding Harmony: Message for You, Sir!

Harmony’s communication (CRM) tools are powerful and fully integrated with every aspect of your property management software. We’ve previously covered how easy it is to automatically notify owners, tenants, and vendors of actions that occur on their account, like a new invoice or an upcoming inspection. When you communicate with someone you do business with,…
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Understanding Harmony: A Warning About Your Wolf

Pets and pet policies are a big part of your property management business, and Harmony helps you with this in a way no other software does. Your Standard Policies, Programs, & Disclosures give you a place to add a standard policy that applies to all units. Each listing allows you to specify the pets considered…
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Understanding Harmony: Where’s My Worker?

Maintenance management is a big part of Harmony, with dozens of different tools to simplify and streamline maintenance in your property management business. One oft-asked question is, “Where’s my worker?” FedEx knows where every truck is at all times. You have a similar strength when you require vendors to use your Harmony Job Log. When…
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Understanding Harmony: Advance Application and Abandonment Awareness

Rental applications are a big part of your property management business, and Harmony provides the most powerful rental application system available. When configuring your online application, you have the ability to add all the questions you want to ask, along with powerful options to provide on-screen question help, make an answer required, choose the available…
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Understanding Harmony: Smoke Out the Socialite

With so many of the people we do business with having a social media presence, it makes sense for us to be able to find people by social media contact when other contact methods fail. In Harmony, each person has a profile with 4 structured fields for phone contacts and 3 structured fields for email…
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Understanding Harmony: The Ducks are Disordered

Keeping your ducks in a row is easy with Harmony. One powerful tool to help is the Concerns Report. You can run a concerns report on any owner, tenant, or vendor, or run it on all of them at once. The concerns report will show you everything that you might be concerned about for a…
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Understanding Harmony: Compliant Vendors

Working with vendors is one of the most important components of property management. Harmony provides a ton of tools to effectively manage vendors and their work. One of these tools gives you a simple way to ensure vendors are compliant with your requirements, which may be laws or simply policies. For any vendor, you can…
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Understanding Harmony: By the Numbers

When entering financial transactions, you’ll choose account codes for the transaction. Some people like to use numbers for these codes, while others prefer account descriptions. Harmony makes it easy to use either or both. You can either enter an account’s code, or its description, and it will pull up that account. If you usually use…
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Understanding Harmony: Play it Again, Sam

Charges and bills often recur every week or month. Harmony makes it easy to set up recurring financial transactions. When creating a management agreement, you may have management bills to the owner that recur on a schedule. A base management fee or administrative fee may be billed every month. An annual management fee or performance…
