Category: Harmony
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Understanding Harmony: Don’t Discard the Dishwasher, Desmond
All of your units have appliances, and you’re often responsible for maintaining many of them. Some of them have warranties. It’s often your job to keep all of this straight. Harmony provides a simple solution for appliance maintenance. Start by recording your appliances in the unit’s Maintenance view, in Appliances & Routine Maintenance. You can…
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Understanding Harmony: Do It Again (and again, and again)
Many of your units have recurring maintenance needs. If you manage an apartment complex, you may find yourself replacing AC filters every 1-3 months. Condo managers may find themselves testing the fire suppression system quarterly. Managers of single-family homes may need to dispatch pool service each week. No matter what your need for routine maintenance,…
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Understanding Harmony: My Owner has 100,000 Properties
This may be a little silly. But even sillier is the actual real-life limit of Harmony – each management agreement can have up to 390,451,572 properties on it. If you have an owner with more than 390 million properties, you either have time travel skills or access to a parallel universe, and we’d love to…
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Understanding Harmony: Atrocious Estimates?
Accurate vendor repair estimates are essential for property management. Which vendor you select, what you say to owners, and when the work is done are all affected by the estimate. So how close are invoices/totals to estimates? Harmony makes it easy to see, at a glance. Simply run your Finished Maintenance report with detail. You…
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Understanding Harmony: The Complicated Owner
Do you remember when you had your first owner, they had one rental house, and life was incredibly simple? Growth in property management usually involves some increase in complicated situations. Your owner may have bought a four-plex. Then she may have gone in 50-50 on a duplex with her mom. Then she joined with a…
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Understanding Harmony: Who Dunnit?
In your property management business, some things go exceptionally right and some things go exceptionally wrong. In Harmony, it’s easy to find out who did the right thing, and who did the wrong thing. Every action taken by every user is tracked and logged. From any item (like an invoice, a bill, a receipt, a…
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Understanding Harmony: How’s My Growth?
Property managers like you often want to grow their business. There are a few different numbers you’ll likely want to keep an eye on to determine your company’s growth. The simplest number, but the one that tells you the least, is the number of units managed. In Harmony, you can see this number quickly by…
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Understanding Harmony: Who’s Asking?
When someone is asking for work to be done, they’ll normally submit a work request. From this request, you’ll create a work order that assigns a vendor, sets and tracks the stage of work, and sets the cost limit according to the management agreement. (You can always set a workorder as Client Approval Pending, which…
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Understanding Harmony: Ugly Emails?
Life’s too short to send ugly emails, or let your software determine the look and feel of your company’s communications. Harmony gives you full and complete control over the appearance and content of all emails you send and documents you create, and it’s really simple to customize everything to your liking. Most messages are customized…
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Understanding Harmony: Serial Adder
Some managers do things one-at-a-time as they come up. Others prefer to roar through a pile of things all at once. Harmony has the solution for both. In functions where multiples might be added in sequence, Harmony places an Add Another icon beside the Add/Save/Submit/Post button. Instead of adding a single item and then starting…
