Author: nnn
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Understanding Harmony: Compliant Vendors

Working with vendors is one of the most important components of property management. Harmony provides a ton of tools to effectively manage vendors and their work. One of these tools gives you a simple way to ensure vendors are compliant with your requirements, which may be laws or simply policies. For any vendor, you can…
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Understanding Harmony: By the Numbers

When entering financial transactions, you’ll choose account codes for the transaction. Some people like to use numbers for these codes, while others prefer account descriptions. Harmony makes it easy to use either or both. You can either enter an account’s code, or its description, and it will pull up that account. If you usually use…
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Understanding Harmony: Play it Again, Sam

Charges and bills often recur every week or month. Harmony makes it easy to set up recurring financial transactions. When creating a management agreement, you may have management bills to the owner that recur on a schedule. A base management fee or administrative fee may be billed every month. An annual management fee or performance…
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Understanding Harmony: Don’t Discard the Dishwasher, Desmond

All of your units have appliances, and you’re often responsible for maintaining many of them. Some of them have warranties. It’s often your job to keep all of this straight. Harmony provides a simple solution for appliance maintenance. Start by recording your appliances in the unit’s Maintenance view, in Appliances & Routine Maintenance. You can…
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Understanding Harmony: Do It Again (and again, and again)

Many of your units have recurring maintenance needs. If you manage an apartment complex, you may find yourself replacing AC filters every 1-3 months. Condo managers may find themselves testing the fire suppression system quarterly. Managers of single-family homes may need to dispatch pool service each week. No matter what your need for routine maintenance,…
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Understanding Harmony: My Owner has 100,000 Properties

This may be a little silly. But even sillier is the actual real-life limit of Harmony – each management agreement can have up to 390,451,572 properties on it. If you have an owner with more than 390 million properties, you either have time travel skills or access to a parallel universe, and we’d love to…
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Understanding Harmony: Atrocious Estimates?

Accurate vendor repair estimates are essential for property management. Which vendor you select, what you say to owners, and when the work is done are all affected by the estimate. So how close are invoices/totals to estimates? Harmony makes it easy to see, at a glance. Simply run your Finished Maintenance report with detail. You…
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Understanding Harmony: The Complicated Owner

Do you remember when you had your first owner, they had one rental house, and life was incredibly simple? Growth in property management usually involves some increase in complicated situations. Your owner may have bought a four-plex. Then she may have gone in 50-50 on a duplex with her mom. Then she joined with a…
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Understanding Harmony: Who Dunnit?

In your property management business, some things go exceptionally right and some things go exceptionally wrong. In Harmony, it’s easy to find out who did the right thing, and who did the wrong thing. Every action taken by every user is tracked and logged. From any item (like an invoice, a bill, a receipt, a…
