Do you wish that there was a training class for HERO PM that would let you get help with the parts of the system that are troubling you? Would you like to interact with other HERO PM users in the industry so that you could share best practices? You are in luck!! We are switching…
Over 13 years ago, HERO PM introduced the concept of the “Less-Paper Property Management Office”. We realized that part of becoming a High Efficiency Rental Office involved reducing excess paper and creating a collaborative online environment for sharing information. Nowadays, everyone is talking about sustainability and doing our part to reduce waste and conserve resources…
As we approach 2013, many of us have already considered the goals (dare we say resolutions!) we’d like to accomplish in the New Year. Of course many of our goals are personal (lose those last 10 pounds, take an underwater basket weaving course, sail around the world, etc.). Many of us also set professional goals.…
The HERO Payments system includes two payment solutions: the Standard payment solution, and the Pre-Authorized payment solution. This article specifically highlights the Pre-Authorized payment solution, its features, benefits and configuration. The Pre-Authorized payment solution allows tenants to authorize rental payments for the entirety of their lease for only $0.50 per transaction. Once tenants have pre-authorized their payments in their online…
We’ve all seen that companies who try to do everything, rarely do anything with excellence. HERO PM serves its members by partnering with companies who provide excellence in their area of focus – and integrates them into one easy-to-use package. Our strategic partnerships enable us to offer more features, tools and solutions that help our members focus their time and energy on what…
While talking to some of our members at the NARPM® convention, we found that a few people were unaware of all the features and tools available in their system package. So we thought we’d bring to light some handy features that you also may not know about…but will make you happy when you do! Many of…
The customizable online business card is configured in your Control Panel in Configuration > Company Info. HERO PM distributes your online business card to numerous websites where owners are looking for property managers, such as ResidentialPropertyManagers.com. Be sure your business card contains the following elements: A stunning logo Information about your company that inspires confidence Specialization information…
Tools and recommendations for taking your leads and converting them to clients. At the listing appointment, the goal is to show owner prospects why you’re the best choice for their property management needs. Owners want to know how you’re going to help preserve their investment, maximize their cash flow, and communicate effectively with them. The property manager…
Filling the Pipeline…Getting Owner Leads. The Online Business Card HERO PM distributes your online business card to numerous websites where owners are looking for property managers, such as ResidentialPropertyManagers.com. Be sure your online business card, which can be edited from the Configuration tab in your Control Panel under Company Info, contains all of the following elements: A stunning…
2011 was a very busy year for the HERO PM team with the addition of lots of new features, updates and improvements all around. And in 2012, we won’t slow down one bit! We have plans to roll out a slew of exciting new features and powerful tools, and to create additional enhancements to our…
