The Evolution of the Web…Is Your Website Evolving With It?



Technology changes rapidly, and keeping up with the latest and greatest is a challenge. In the world of the Internet, the technology for websites is constantly changing, and the way people interact with the web is continually morphing. The result? Your website may hurt your business more than it helps. Like it or not, an out-of-date

System Highlights: Setting Up Clients Online

The RP Management system provides many tools and features to make your life easier, and your rental office efficient. One such tool is Online Portals, which allows you to provide clients secure online access to view statements, documents and activity, make online payments, submit online work requests (tenants), authorize work requests (owners) and more. There are many benefits to using

Member Spotlight: Sandra Burkhamer

We had the pleasure of interviewing Sandra Burkhamer this month, the owner of Burkhamer Property Services in Montesano, WA. With over 30 combined years of experience in the property management and real estate fields, Sandy uses her knowledge and expertise to provide quality service to her owners and tenants. As a member of NARPM®, she has achieved the MPM® (Master

FAQ: Why should I submit my ideas and feature suggestions through the Idea Zone? Can’t I just send you an email with my ideas?

HERO PM is a company that has been built around understanding and meeting property managers’ needs. Ideas from our members are the driving force in our development, and your suggestions and ideas are what keep us ahead of the pack. By submitting your ideas and feature suggestions to the Idea Zone (in your Control Panel under Help

FAQ: How do I add my listing photos? The buttons to Add Another Photo and Save and Upload Photos aren’t displaying.

If you’re uploading a photo to a listing, and do not see the Add Another Photo button or Save and Upload Photos button, then you’ve likely not entered text into the Description field. Enter text into the Description field, and these buttons will then appear.  The description should accurately identify the room or feature displayed

FAQ: I’m using Internet Explorer, and some HERO PM functions aren’t working properly. What should I do?

Microsoft introduced an update for all current versions of Internet Explorer in June of 2013. This was done in advance of their release of the upcoming Internet Explorer 11.  Unfortunately, this interim release of Internet Explorer has some compatibility issues with various websites, so we suggest either using another browser such as Google Chrome or