Accurate vendor repair estimates are essential for property management. Which vendor you select, what you say to owners, and when the work is done are all affected by the estimate. So how close are invoices/totals to estimates? Harmony makes it easy to see, at a glance. Simply run your Finished Maintenance report with detail. You…
Do you remember when you had your first owner, they had one rental house, and life was incredibly simple? Growth in property management usually involves some increase in complicated situations. Your owner may have bought a four-plex. Then she may have gone in 50-50 on a duplex with her mom. Then she joined with a…
In your property management business, some things go exceptionally right and some things go exceptionally wrong. In Harmony, it’s easy to find out who did the right thing, and who did the wrong thing. Every action taken by every user is tracked and logged. From any item (like an invoice, a bill, a receipt, a…
Property managers like you often want to grow their business. There are a few different numbers you’ll likely want to keep an eye on to determine your company’s growth. The simplest number, but the one that tells you the least, is the number of units managed. In Harmony, you can see this number quickly by…
When someone is asking for work to be done, they’ll normally submit a work request. From this request, you’ll create a work order that assigns a vendor, sets and tracks the stage of work, and sets the cost limit according to the management agreement. (You can always set a workorder as Client Approval Pending, which…
Life’s too short to send ugly emails, or let your software determine the look and feel of your company’s communications. Harmony gives you full and complete control over the appearance and content of all emails you send and documents you create, and it’s really simple to customize everything to your liking. Most messages are customized…
Some managers do things one-at-a-time as they come up. Others prefer to roar through a pile of things all at once. Harmony has the solution for both. In functions where multiples might be added in sequence, Harmony places an Add Another icon beside the Add/Save/Submit/Post button. Instead of adding a single item and then starting…
Some things are better queued. There are areas in Harmony where you want to do all the work now, but produce the result later. We’ll look at a couple of these. If you write checks, you’ll often want to perform the financial transaction now, and issue checks at the end of the day, week, or…
It’s the first essential question of successful management. Harmony makes it easy to see what’s going on, at a glance. All things time-related, like workorders to be done, leases to renew, appointments to keep, and even things to pick up from the store, show up on your calendar. You can click or tap any item…
Task management is easy in HERO Harmony. Some things, intrinsically and without additional explanation, require a task to be done. When you need to move in a tenant, renew a management agreement, check up on work assigned to a vendor, or get updated workers comp information from a vendor, the system knows there’s something to…
