We recently attended NARPM®’s 23rd Annual Convention and Trade show in Dallas, Texas. The highlights included developing deeper relationships with many of our members, introducing some exciting new features, and of course we can’t forget…riding the bull. We were truly impressed at the event’s turnout. I guess it’s as they say…everything in Texas is bigger and…
We are here to help! First of all, be sure that you’ve correctly entered your YouTube username and password into your Control Panel. Go to Configuration > System Preferences and add/edit your username and password with the following format: AccountName:AccountPassword (e.g. joe@heropm.com:myvids). It may help to type your username and password into a text editor like Notepad so you can…
One of the most pain-staking and time-consuming tasks Property Managers face is manually entering their listings into any system. HERO PM has always provided the industry’s best import/export tools for your listings, ensuring you can enter a listing once and view it everywhere. Which is why we have redesigned our Import Listings tool. Our new and…
After the owner has created and verified their account (either through the portal on your website, or MyRentalHome.com), they will link the profile that you’ve set up for them in your Control Panel. For owners to link their profile accounts, you will need to provide them with the following information contained in the Owner Letter that…
At HERO PM, we pride ourselves in understanding the needs of property managers and we are relentless in developing a product to meet those needs. Our years of proven experience in the industry have enabled us to create a complete set of systems and tools that truly simplify our members’ lives. Our members benefit from…
In today’s rental world, your prospective tenants want detailed property information, and they want it fast. They don’t want to call you for property information, only to wait on hold to talk with you. And leaving a message for a call back can be burdensome…for the prospective tenant and the company. If they can’t get…
